How can we help?
Quick guides and an official way to contact our team.
Connect a number
Open Devices, scan the QR code and wait for the Connected status.
Import leads (CSV/XLSX)
Go to Lead Manager and select Import. We deduplicate by phone and email.
Pipeline and follow-ups
Drag cards between stages and schedule dated follow-ups to keep every deal moving.
Conversations (Inbox)
Reply from the dashboard: select a device, open a conversation and respond without leaving your pipeline.
Custom messages
Create templates that automatically fill in each contact's name and context. Invalid values are blocked when saving.
Campaigns at a controlled pace
Use warm-up, per-device limits and recommended intervals. Respect recipients' consent.
Group marketplace
Choose a segment, select a device and request to join. WellZapp manages the joining process automatically.
Two-step verification
Under Security, enable MFA (TOTP) using your authenticator app.
Plans and launch offer
Eligible new customers get 30% off the first month through the public offer. Regular pricing applies afterward. Annual plans retain their current discount and are excluded from the monthly offer.
Official contact
Email contato@wellzapp.com. This is our channel for initial support, privacy, security and official communications. We aim to reply within 1 business day.
Cancellation and refunds
You can cancel through our official email. Refunds may be requested within 7 days of the first charge of your first contract and do not apply to renewals. Mandatory consumer rights remain unaffected.
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